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Mobile insurance

Anonymous
Not applicable

How do I cancel my insurance online? I tried by phoning to the customer service, but as the phone is under my dad's name they didn't let me change. However my dad's not with me at the moment so I would like to cancel the insurance online as I have the access on the account. The problem is that I don't know how to do it. Can someone help me?

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perksie
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Only the account holder can do it they will have to pass security.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Only the account holder can do it they will have to pass security.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Or you could try live chat if you know the security answers

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Anonymous
Not applicable

A word of caution,

 

If you cancel your insurance with 02 remember that most phones are expensive to replace.

 

Especially smartphones which can run into the £300+ mark.

 

It may be worth you checking your home insurance {if any} or if your bank account offers mobilephone insurance. 

 

Other than that its keeping your proverbial fingers crossed !!

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