Mobile date and refund

[AliAsghar07]

Hello,

I am not happy with the situation. I paid £10 for mobile data twice, but I can’t use my mobile data to text anyone or use apps. This has wasted my £20, and I don’t understand why I can’t use my mobile data. I would like you to resolve this situation and refund my money, please.

[madasaf1sh]

@AliAsghar07 

This is NOT customer services, so you will need to call them on 0344 809 0202 or 202 from an o2 phone or if on PAYG then 4445 or send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you