Solved: Mobile data

SB · ‎06-12-2018

Mobile data isn’t working today. I’ve restarted phone 3 times. Nothing wrong with phone. I even took SIM card out. It won’t connect to data

gmarkj · ‎06-12-2018

There is a nationwide fault with o2 data.
See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎06-12-2018

There is a nationwide fault with o2 data.
See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

EmilieT · ‎06-12-2018

Thanks for reporting issues with the network this morning. As @gmarkj mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.

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