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Mobile data

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Anonymous
Not applicable

on ‎28-11-2017 02:01

on ‎28-11-2017 02:01

Hi, I’ve been late with my airtime bill payment recently and my mobile data was cut off, I paid the full bill on Saturday morning and my 4g is still not available?? How long do I have to wait till it’s back again?
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MI5
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on ‎28-11-2017 06:30

on ‎28-11-2017 06:30

Does your calling and texting work?
Have you restarted your phone ?
Check if there are any reports of issues in your area too
https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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on ‎28-11-2017 02:13

on ‎28-11-2017 02:13

@Anonymous You need to speak to Customer Service. No one here has access to anyone's account, and each account will be viewed differently. 

https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
In response to Bambino
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Registered:

on ‎28-11-2017 06:30

on ‎28-11-2017 06:30

Does your calling and texting work?
Have you restarted your phone ?
Check if there are any reports of issues in your area too
https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎28-11-2017 07:17

on ‎28-11-2017 07:17

Okay I restarted my phone and it’s working now, thanks a lot for helping me
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎28-11-2017 07:36

on ‎28-11-2017 07:36

Good to hear mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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