on 11-01-2019 22:36
I have no my mobile data connection through my Huawei P20 pro. I have tried turning off/on several times, and checked that mobile data and data roaming is switched on. Prefered network mode is set to 4G/3G/2G auto, and carrier is set to Automatic, showing O2. Any advice on how to sort this out?
on 11-01-2019 22:42
@brianehardy99 text the word active to 2020 and save the settings that get sent back, or manually check your apn against these settings https://www.teamknowhow.com/discover/discover/o2-apn-settings#Android%20APN%20settings%20for%20O2
on 11-01-2019 23:05
on 11-01-2019 23:05
@brianehardy99 Have you checked if there are any network problems in your area? https://status.o2.co.uk/
on 14-01-2019 11:05
Hey @brianehardy99, has your mobile data improved at all? There are some good suggestions above, let us know if you need some more help
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