cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile data

SB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Mobile data isn’t working today. I’ve restarted phone 3 times. Nothing wrong with phone. I even took SIM card out. It won’t connect to data
Message 1 of 3
678 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12053 Posts
  • 94 Topics
  • 1122 Solutions
Registered:
There is a nationwide fault with o2 data.
See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
560 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12053 Posts
  • 94 Topics
  • 1122 Solutions
Registered:
There is a nationwide fault with o2 data.
See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
561 Views

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Thanks for reporting issues with the network this morning. As @gmarkj mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
556 Views