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Mobile data won’t turn on and texts won’t send

Emily5
Level 1: Joiner
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on ‎17-05-2020 22:05

on ‎17-05-2020 22:05

Hi,

My mobile data won’t turn on and texts won’t send. Anyone experienced this?

I live in Manchester, and have had this contract since December 2018
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MI5
Level 94: Supreme
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on ‎17-05-2020 22:12

on ‎17-05-2020 22:12

@Emily5 

Check for local issues O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
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on ‎19-05-2020 15:21

on ‎19-05-2020 15:21

Are there any localised network coverage issues in your area @Emily5?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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