Mobile data useage

[Anonymous]

Good morning.

i am not very techie, and have just been shown, by the o2 shop how to use a personal hotspot, for my ipad. This is working well. 

However on checking my account, it says that i have used 8.2 mb of mobile data. 

My plan is unltd text and calls plus 10 mb per month.

when i look at my o2 account online it says i have 9.6 mb left this month.

whats mobile data?

do i need to worry about getting a big bill.

[Cleoriff · Accepted solution]

Hi @Anonymous An explanation about mobile data is here http://www.o2.co.uk/tariffs/mobileinternetdata-popup

It appears you still have a fair amount left on one reading  so I wouldnt worry too much, Not sure why there should be such a disparity between the two amounts though. You could check that with customer services if you are concerned http://www.o2.co.uk/contactus

Also remember to use wifi whenever you can...that will cut down on the amount of mobile data you use

[Anonymous]

Thank you so much, but if i only have 10mb per month and i have used8.2mb so far, 

i still have 16 days b4 billing. Ive pannicked and turned everything off, i am in a property with no wifi, bur am connected to 4g. 

Do i have unlimited mobike data useage.

[Cleoriff]

No one has unlimited mobile data usage. You say you have 10mbs. (I presume you mean gb?) Thats your allowance

Edited.

[Anonymous]

Thank you so much, i best ring them. 

[MI5]

There is no unlimited data usage and on the new tariffs you will be charged extra for going over your allowances, however, there appears to be some confusion between mb's and gb's.
O2 tariffs start at 500mb for the smallest and go upto 30gb for the largest so I assume yours is actually 10gb?

[Cleoriff]

You can check your tariff in My O2 http://www.o2.co.uk/myo2

This will show which one you are actually on...