Mobile data HTC 4G Lite

[Gordieglasgow]

Hi All

Recently managed to smash my samsung s7 edge..... need to save some pennies before fixing / buying out of my contract.

I have borrowed a HTC 4G Lite (?) from a friend and put my 02 sim in.

Borrowed phone was originally vodafone but has been unlocked. 

I can make and receive calls and texts and can access internet etc via wifi.......

My question / Problem is..

I cannot access internet etc when not on wifi. I have manually added APN details manually.

However still unable to access. I have tried messaging 'Active' to 2020, however received a message back 'unfortunatly we had a problem dealing with your request fro settings.......'

Any advice or help?

[MI5]

When you entered the apn settings manually, did you press save or done?
If a new apn won't save, try editing one that already exists or delete them all and start with a clean slate.
Make sure also that the correct apn for the o2 sim is highlighted as the one to use.

[Gordieglasgow]

Hi

Thanks. yeah there was no APN at all on the phone so started completly fresh and pressed save..... am I allowed to paste what I added here? Incase I have the wrong settings?

Thanks.

[Gordieglasgow]

My settings screen shows mobile data 'connected' if it is any help 🙂 

[Gordieglasgow · Accepted solution]

Think I have solved it!!!

On reading the manual instructions I was reading them to literaly - and changed 'not set' to 'not required' 

Thanks any way guys 

[Marjo]

Hi @Gordieglasgow glad to hear you managed to solve it! You're now able to connect with mobile data then?

Welcome back to our community!