on 19-02-2018 09:31
Apparently on checking my bills I have been paying £17.95 pcm for an item I have not used since 2014. I believe I had cancelled my contract then. I cancelled my dongle when I got home broadband with BT. If you check my usage on item , you will notice no usage at all. Surely that should have clicked with someone in accounts?
Solved! Go to Solution.
on 19-02-2018 09:33
Hi @Anonymous this isn’t customer service so you need to call and speak to them about this please
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 19-02-2018 10:05
Good morning @Anonymous, sorry to hear that you've had unwanted items in your bill! Please do let us know how you're getting on and if you managed to sort this out with customer service as per the advice above?
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