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Mobile billing issues

Milolilo
Level 1: Joiner
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Recently joined 02 was told there's no cap only spent 10 to be told I've reached my limit now others and an 02 agent told me monthly limit is 30 but I've only spent 10 anyone else had this issue

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MI5
Level 94: Supreme
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@Milolilo 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
Level 94: Supreme
  • 145072 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@Milolilo 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Cleoriff
Level 94: Supreme
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Registered:

@Milolilo 

I think Spend caps started in 2019. Check this guide please Guide: Spend caps on O2 

Veritas Numquam Perit

Girl in a jacket
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