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Mobile bill

Anonymous
Not applicable

Hello , I've just received my telephone bill. 

 

This amount i cannot pay all pay all in one to. Can this be split into 3 payments. As I get paid weekly not monthly. And I do not have the funds to pay this in a long mp sum.

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MI5
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You need to call CS immediately to discuss it http://www.o2.co.uk/contactus
Maybe also consider changing your tariff to something more suitable too?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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You need to call CS immediately to discuss it http://www.o2.co.uk/contactus
Maybe also consider changing your tariff to something more suitable too?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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MI5
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@Anonymous you should also edit your mobile number as this is a public site.

You cannot contact CS directly here so you must call on the numbers I gave you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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As this is a customer forum it would be advisable to remove your mobile number @Anonymous

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jonsie
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@MI5 wrote:

@Anonymous you should also edit your mobile number as this is a public site.

You cannot contact CS directly here so you must call on the numbers I gave you.


sorry, typing while you posted.

 

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MI5
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No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Welcome to the community @Anonymous I've removed your mobile number as these forums are public wink Please follow the above advice and contact customer services about your bill and let us know if you have any further questions. 

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