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Mobile Broadband

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Anonymous
Not applicable

on ‎03-09-2014 20:37

on ‎03-09-2014 20:37

Hi all.
I've just bought a mobile broadband dongle. When I turn on my PC the connection manager connects to the internet. I then get Adobe Reader opening and alerting me that it is unable to open the document.
Does anyone have any idea what that is all about ?
Dave.
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MI5
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on ‎03-09-2014 20:56

on ‎03-09-2014 20:56

It's probably just a help doc or an intro.....
Nothing to worry about....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎03-09-2014 20:43

on ‎03-09-2014 20:43

What are you trying to open in Adobe?
Does the internet work OK though ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎03-09-2014 20:43

on ‎03-09-2014 20:43

Hi

Check theses help links which may assist

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,KB=Companion,T=USB_home

http://www.o2.co.uk/help/everything-else/setting-up-mobile-broadband
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Anonymous
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on ‎03-09-2014 20:52

on ‎03-09-2014 20:52

I'm not trying to open anything.
Internet works fine.
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MI5
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on ‎03-09-2014 20:56

on ‎03-09-2014 20:56

It's probably just a help doc or an intro.....
Nothing to worry about....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎03-09-2014 20:57

on ‎03-09-2014 20:57

Are you able to dismiss it easily enough or does it keep popping up.
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MI5
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on ‎03-09-2014 21:08

on ‎03-09-2014 21:08

Most likely something like this https://mobilebroadbandaccess.o2.co.uk/help/terms
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎03-09-2014 21:13

on ‎03-09-2014 21:13

It does normally open a help document automatically but only the first time you connect. Is there no option to 'not show again'?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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anticpated
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on ‎03-09-2014 23:00

on ‎03-09-2014 23:00

It could  be an unrecognised file type or unsupported format.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
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Anonymous
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In response to anticpated

on ‎03-09-2014 23:51

on ‎03-09-2014 23:51

Thanks everyone for your feedback. I think you're all probably right and it's nothing to worry about.

Thanks again.

Dave

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