Mms messages increased from 17p to 33p

[Anonymous]

Anyone else noticed that their mms messages have increased by almost double since February? Called O2 Monday to try and work out why my bills had suddenly increased over last 2 months, not a mention of the mms increase.

[Anonymous]

Hi Alyh

Sadly no I am not a mod. I am a customer just like you 😆

As @MI5 has stated above (and like EE's website) the charges ate clearly advertised. There was lots in the press about it in February as well.

[Anonymous]

Yes but I shouldn't have to be trawling the O2 website or checking the press on a regular basis to make sure my prices haven't gone up!

[MI5]

Everyone was emailed too

[Anonymous]

I confirm I received an email in February. Have you changed your email address perhaps since you signed up to o2 given you have been a customer for years?

[adamtemp64]

so mms went from 35p inc vat to 40p inc vat for pay monthly and no change to business customers

[Anonymous]

Yep now why do payg get mms for 25p what about fair deal for all not in this case is it

[Anonymous]

Damien1 said "Yep now why do payg get mms for 25p what about fair deal for all not in this case is it"


Swings and roundabouts.

Pay Monthly Customers enjoy better Data Tariffs and have usage of voicemail that Comes out of their minutes and also get upgrades on phones.

[MI5]

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@Anonymous wrote:
Yep now why do payg get mms for 25p what about fair deal for all not in this case is it

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That is similar to saying "Why aren't all contracts equal" and "Why aren't all phones the same price"....

MMS are underused these days due to the many alternatives and the MMS bolt on is stil available at the old pre price increase rate if anyone is determined to use them still.....

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:
Yep now why do payg get mms for 25p what about fair deal for all not in this case is it

---

That is similar to saying "Why aren't all contracts equal" and "Why aren't all phones the same price"....

MMS are underused these days due to the many alternatives and the MMS bolt on is stil available at the old pre price increase rate if anyone is determined to use them still.....

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I understand there is a bolt on but the point im making is why do payg get them for nearly half the price of customers who have signed up to stay with o2 and they know will be a source of income for some time there is no logic in that

[Anonymous]

Here you go @ damien1

"Picture Message (MMS) price change

We are changing the price of sending a picture message (MMS) from 25p to 35p that are sent out of bundle (i.e. outside a tariff or Bolt On allowance)"

http://www.o2.co.uk/pricechange