cancel
Showing results for 
Search instead for 
Did you mean: 

Mistake by O2 advisor

Anonymous
Not applicable
Hello. I upgraded my phone on 22/12/15 and I did it face to face in an o2 store. I discussed with the advisor the tarrif I wanted and it seems she clicked the wrong one and I have signed the contract for the wrong one.
I just checked bank statement and realised that I am paying £37.50 a month for my phone but in the store I discussed and said I wanted the tariff that was £33.50. I can't seem to get anywhere with this as they say that I agreed to the tarrif when I signed the contract but when I signed it there were no numbers on it and I assumed it was the tarrif that I said I wanted. What can I do about this?
Message 1 of 23
3,776 Views
22 REPLIES 22

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:

@viridis wrote:

@viridis wrote:

@Curr946 wrote:

£1.50


Damn, I'm in positive figures, better sort that out.

 


Never mind, card systems still crap.


LOL

Current Phone: Sony Xperia XZ Premium
Message 21 of 23
927 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
£1.50.. I know I'm late to the party (again) but that's deffo in the + figures..... 😂
Message 22 of 23
874 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
I know, worrying me a little tbh,
Message 23 of 23
861 Views