cancel
Showing results for 
Search instead for 
Did you mean: 

Missing logs

Biggav1971
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:
I have had my phone missing for days. And when I look in my account I see it’s been. Deleted
Message 1 of 7
681 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Biggav1971
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:
Can I retrieve fraudulent call logs

View solution in original post

Message 2 of 7
677 Views
6 REPLIES 6

Biggav1971
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:
Can I retrieve fraudulent call logs
Message 2 of 7
678 Views

Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:

@Biggav1971 You need to report the phone as lost. Stay on the line. The lost/stolen service is 24/7.

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 7
670 Views

Biggav1971
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:
It was June last year. Every few months it happens
Message 4 of 7
668 Views

Biggav1971
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:
It’s not stolen. It turns up. With all data deleted
Message 5 of 7
668 Views

Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:
@Biggav1971 You said the phone was missing. This is a customer community. You need to contact customer service.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 7
662 Views

gmarkj
Level 66: Unequalled
  • 12061 Posts
  • 94 Topics
  • 1124 Solutions
Registered:
If your phone is missing... it's lost.
You are responsible for any activity on it while it is lost and has not been reported as such.
Whatever calls and texts your phone is used for will show up on your account. See your my o2 and view the bill and recent charges.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 7 of 7
617 Views