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Anonymous
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Accepted Solution

Missing credit?

I just bought a Nokia Lumia 620. I bought it with an O2 SIM that had £10 credit. I am already an O2 customer and I am waiting for my old number to be transferred across to the micro SIM. I was using my phone on the new number (still waiting for old number to transfer) and I sent a text. It said my credit was £0.05. Before I went to bed it was just over £9. I have only had two notifications to tell me that I will pay £1 for data. I have turned off roaming. I have used £10 of credit in 24 hours. I don't know how this has happened as I have been asleep most of the time I have had this phone.

Anonymous
Posts: 0

Re: Missing credit?

Hi,

 

 

Contact 02 on 4445 to enquire where the credit has been used and if applicable they will restore the lost/used credit.