Solved: Missing Sim

Istvan · ‎02-11-2018

Im new to O2. I got my new phone with my 24 months pay monthly contract all together in one box. But there wasn't any SIM card in the box. I got a new O2 phone number but I can't use my new device without a SIM. What should I do? Can the O2 posting me a SIM?

Bambino · ‎02-11-2018

@Istvan This is not O2. It is a customer community. You need to contact customer service. Use Live Chat if you have no means of calling. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎02-11-2018

@Istvan This is not O2. It is a customer community. You need to contact customer service. Use Live Chat if you have no means of calling. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

MI5 · ‎02-11-2018

Call into your local O2 shop and they'll sort you immediately.
If bought in store they will usually put the SIM in the phone and activate it anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎05-11-2018

Hi @Istvan, how are you getting on with your new phone? Have you managed to get a Sim, following either of the suggestions above?

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