cancel
Showing results for 
Search instead for 
Did you mean: 

Missing Order Conformation Email

Anonymous
Not applicable

So I have purchased a phone online and didnt recieve a confirmation with the collection code and have been to the store and told to wait. I still have not recieved the email, does anyone have any ideas on what to do?

Message 1 of 3
1,408 Views
2 REPLIES 2

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
I would call up and ask. http://www.o2.co.uk/contactus
Current Phone: Sony Xperia XZ Premium
Message 2 of 3
1,399 Views

MI5
Level 94: Supreme
  • 144293 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Check your junk or spam folders in case the email went there but you may not have passed the credit check so worth checking with CS if your order went through OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
1,384 Views