Missed call from 03448260202

[MikeF]

Hi Guys, I've received a missed call from 03448260202  which after googling I believe may be to offer me an upgrade, is there any way to prompt a callback?

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[MI5]

Call CS on 202 and choose the thinking of leaving option.

[jonsie]

Call 202 then you know it's o2...

[MikeF]

Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

Thanks,

Mike 

[MI5]

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@MikeF wrote:

Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

Thanks,

Mike 

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That would indicate to me that it wasn't O2 who called you then......

[Beenherebefore]

That would mean an O2 "trusted" partner spoofed a genuine O2 telephone number wouldn't it ?

If so, I believe that's now illegal

Edit : no it's not yet illegal......but certainly frowned upon by OFCOM and ICO

[MI5 · Accepted solution]

That number has been linked to LBM Marketing before who are a trusted partner (whatever that means) !

[MikeF]

Thanks guys, it looks like my dreams of a free early upgrade were a pipe dream. I'll just have to save up the money to pay off my phone and renew. 

[MI5]

No such thing as a free lunch

[jonsie]

If something sounds too good to be true then it generally is. Be very careful about renewing from an unsolicited phone call.  I would always get a number from them to call back. In the experience of so many, trusted partners are anything but.