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Missed call from 03448260202

MikeF
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Hi Guys, I've received a missed call from 03448260202  which after googling I believe may be to offer me an upgrade, is there any way to prompt a callback?

 

 


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MI5
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That number has been linked to LBM Marketing before who are a trusted partner (whatever that means) !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Call CS on 202 and choose the thinking of leaving option.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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MikeF
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Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

 

Thanks,

 

Mike 

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MI5
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@MikeF wrote:

Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

 

Thanks,

 

Mike 


That would indicate to me that it wasn't O2 who called you then......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Beenherebefore
Level 32: Blockbuster         
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That would mean an O2 "trusted" partner spoofed a genuine O2 telephone number wouldn't it ?

 

If so, I believe that's now illegal

 

Edit : no it's not yet illegal......but certainly frowned upon by OFCOM and ICO

"My life is a facsimile of a sham"
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MI5
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Registered:
That number has been linked to LBM Marketing before who are a trusted partner (whatever that means) !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 10
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MikeF
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Thanks guys, it looks like my dreams of a free early upgrade were a pipe dream. I'll just have to save up the money to pay off my phone and renew. 

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MI5
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No such thing as a free lunch wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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If something sounds too good to be true then it generally is. Be very careful about renewing from an unsolicited phone call.  I would always get a number from them to call back. In the experience of so many, trusted partners are anything but.

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