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Level 2: Apprentice
Posts: 16
Registered: ‎14-09-2012
Accepted Solution

Missed call from 03448260202

[ Edited ]

Hi Guys, I've received a missed call from 03448260202  which after googling I believe may be to offer me an upgrade, is there any way to prompt a callback?

 

 


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Posts: 102,235
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: Missed call from 03448260202

Call CS on 202 and choose the thinking of leaving option.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,325
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Registered: ‎04-01-2009

Re: Missed call from 03448260202

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Level 2: Apprentice
Posts: 16
Registered: ‎14-09-2012

Re: Missed call from 03448260202

Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

 

Thanks,

 

Mike 

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Posts: 102,235
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: Missed call from 03448260202


@MikeF wrote:

Hi, I tried that but they knew nothing about it. Is there any way to prompt a callback? the call centre didn't have any nombers for the outbound teams.

 

Thanks,

 

Mike 


That would indicate to me that it wasn't O2 who called you then......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Missed call from 03448260202

[ Edited ]

That would mean an O2 "trusted" partner spoofed a genuine O2 telephone number wouldn't it ?

 

If so, I believe that's now illegal

 

Edit : no it's not yet illegal......but certainly frowned upon by OFCOM and ICO

"My life is a facsimile of a sham"
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Posts: 102,235
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: Missed call from 03448260202

That number has been linked to LBM Marketing before who are a trusted partner (whatever that means) !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 2: Apprentice
Posts: 16
Registered: ‎14-09-2012

Re: Missed call from 03448260202

Thanks guys, it looks like my dreams of a free early upgrade were a pipe dream. I'll just have to save up the money to pay off my phone and renew. 

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Posts: 102,235
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: Missed call from 03448260202

No such thing as a free lunch Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,325
Topics: 573
Solutions: 3,855
Registered: ‎04-01-2009

Re: Missed call from 03448260202

If something sounds too good to be true then it generally is. Be very careful about renewing from an unsolicited phone call.  I would always get a number from them to call back. In the experience of so many, trusted partners are anything but.