A week ago I received a call from O2, saying that they would like to upgrade me as a way of saying thanks for being 'a loyal customer'. During the call, Wi-Fi, unlimited texts and internet were mentioned, along with a free phone. I received the free phone, and internet, and unlimited texts but I found out later that the phone I had been given did not even have Wi-Fi capability. I am currently in a 24 month contract and a phone with no wi-fi capability, is there any chance I can have a new phone?
