17-02-2018 00:08
17-02-2018 00:08
Solved! Go to Solution.
17-02-2018 00:17
Hi @Anonymous You will have bought a promotional tariff. It will always show the full amount though you will only be charged the discount price when you are billed
See here https://community.o2.co.uk/t5/How-to-guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
Veritas Numquam Perit
17-02-2018 00:17
Hi @Anonymous You will have bought a promotional tariff. It will always show the full amount though you will only be charged the discount price when you are billed
See here https://community.o2.co.uk/t5/How-to-guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
Veritas Numquam Perit
17-02-2018 02:55
17-02-2018 02:55
Don't worry @Anonymous it's perfectly normal as O2 need to show the original tariff before discount for accountancy purposes. You will see the discounted tariff once the bill has been produced.
19-02-2018 16:39
Hi @Anonymous, welcome to our forum. Just wanted to check if you're all good or if you need any further advice?