Migration

[Big123]

I have asked for my pay as you go number to be transferred to a monthly contract, I am now pay a monthly contract but my number has not been transferred 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Oxonian · Accepted solution]

This might help you @Big123 :-

Guide: Migration & porting into O2