Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Migration from 02 pay monthly to 02 Monthly

Hi all,

 

This is my first post, so please be gentle with me if this issue is covered elsewhere on the forum.

 

2 months ago, I bought a new phone and opened a new 02 Pay Monthly contract. My current 02 Pay Monthly contract is due to run out at the end of January 2017.

 

With my new 02 Pay Monthly came a new mobile number. However, I would like tyo keep my current 02 pay monthly number, but transfer/migrate this number on to my new 02 Pay Monthly contract.

 

Is this possible? and If so, how do i do this?

 

I have tried contacting 02 via the 'Live Chat' but dont seem to get any answer.

 

Would be grateful if any of you 'guru's' could please help.

Highlighted
Posts: 103,909
Topics: 552
Solutions: 13,431
Registered: ‎04-04-2012

Re: Migration from 02 pay monthly to 02 Monthly

Yes you can and the easiest way is to call on 202 and they will transfer it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 7,430
Registered: ‎23-07-2014

Re: Migration from 02 pay monthly to 02 Monthly

Hey @Anonymous How are you getting on? Smiley Happy Did you manage to transfer your number in the end?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature