Migrating number

[Chelsea1662]

I am trying to migrate my number from my old phone contract and have filled in the online form. Nothing has happened yet and i havent has any emails. Its been over 24 hours. I am currently paying for 2 contracts and would like to get this sorted as soon as possisble but the phone lines are unavailable. Does anyone know if i should receive an email confimation or anything?

[PhoneChanger]

You usually receive a confirmation that the transfer request has been received. I would initially try re-submitting the online form, otherwise the only option is to persevere on the phone lines until you reach customer service.

[Cleoriff]

@Chelsea1662 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

[MI5]

You can't migrate a number online. There's no form for that.
You must call to do it.