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Anonymous
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Mid-contract tariff change

I have a 24 month contract which gives 300 minutes, unlimited texts and 250 data. My upgrade date is 28 April 2015. I'd like more data and wonder if I can switch tariff without penalty before that upgrade date please?
Posts: 88,491
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Mid-contract tariff change

Yes you can upgrade it. Log into your My O2 and click on Change Tariff and it will show the options available to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
Posts: 0

Re: Mid-contract tariff change

Hi @Anonymous and Welcome to the forum.

If you are not sure via your Myo2 then you can also speak to Cs on 202 from your phone or visit an O2 Store where you will be helped.

Anonymous
Posts: 0

Re: Mid-contract tariff change

Thank you, both of you. Found out that 'change tariff' is only available in main website, not app nor mobile site. Hence my not knowing 😀. Sadly the available tariffs that I may switch to are even worse than what I am on now, for a comparable price. Yet new customers can get a much better deal. *sad now*. I shall have to wait until April and then terminate my contract. Then I'm going on to a 30 day SIM only deal so I have flexibility.
Anonymous
Posts: 0

Re: Mid-contract tariff change

Morning

You're welcome.

You don't need to terminate your contract but just contact Cs on 202 when ready and request to be moved to 30 day sim only or even Payg.

What tariff are you on may I ask ?
Anonymous
Posts: 0

Re: Mid-contract tariff change

[ Edited ]

Hi joolee, still ring cust services as your tariff is from 2013 and on the website will only show 2013 tariffs and they can see if they can move you to a different 2013 tariff that would give more data ....I have one 300m with 250mb and can upgrade for an extra 2.00( just under 2.00 actually)  and doulble minutes to 600 and get 750mb instead)

Anonymous
Posts: 0

Re: Mid-contract tariff change

There is often bolt ons for extra data, not cheap but another option.
Anonymous
Posts: 0

Re: Mid-contract tariff change

Can you have unlimited numbers if bolt ons then - I have 2 or 3 already
Anonymous
Posts: 0

Re: Mid-contract tariff change

I've only ever needed to add one bolt on at a time.

I choose " the works" bolt on option.

Here are the T&C http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-web-daily-web-daily-bolt-on-monthy-web-bolt...
Posts: 88,491
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Mid-contract tariff change

I've got 4 bolt ons on one of my accounts. I don't know if there is a limit though.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)