This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Microsoft charge for an app I do not have

Go to solution
Chris0878
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-10-2023 08:38

on ‎04-10-2023 08:38

Hi ,I keep getting charged £12.99 for a Microsoft app that I haven't ordered
Message 1 of 3
564 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
  • 125771 Posts
  • 829 Topics
  • 7549 Solutions
Registered:

on ‎04-10-2023 08:47

on ‎04-10-2023 08:47

@Chris0878 

You need to contact Microsoft.

https://support.microsoft.com/en-us/contactus/ 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
561 Views
0 Kudos
2 REPLIES 2

Go to solution
Cleoriff
Level 94: Supreme
  • 125771 Posts
  • 829 Topics
  • 7549 Solutions
Registered:

on ‎04-10-2023 08:47

on ‎04-10-2023 08:47

@Chris0878 

You need to contact Microsoft.

https://support.microsoft.com/en-us/contactus/ 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
562 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 149041 Posts
  • 640 Topics
  • 28463 Solutions
Registered:

on ‎04-10-2023 09:19

on ‎04-10-2023 09:19

@Chris0878 

It's your monthly X Box live payment.

https://support.xbox.com/en-GB/help/subscriptions-billing/browse

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
549 Views
0 Kudos
Top Kudoed Authors
View All
Top