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Message cost

mica
Level 1: Joiner
  • 3 Posts
  • 2 Topics
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Registered:

I have a recent message at a cost of £0.416.

The ref beside it is about 8 or 10 leading zeros ending in 1234.

Can anyone relate to what this means?

Message 1 of 2
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Accepted Solutions

MI5
Level 94: Supreme
  • 151956 Posts
  • 651 Topics
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Registered:
It's an MMS message you have sent by including a subject to the message line on your phone.
You can turn off the subject line in settings.
Other common causes of accidental MMS here https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151956 Posts
  • 651 Topics
  • 28863 Solutions
Registered:
It's an MMS message you have sent by including a subject to the message line on your phone.
You can turn off the subject line in settings.
Other common causes of accidental MMS here https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
4,370 Views