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Level 1: Joiner
Posts: 2
Registered: ‎03-07-2020
Accepted Solution

Maybe fraud?

[ Edited ]

I received the following text message today:
O2: We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [mod edit: removed to ensure safety]
The website that opens is even very similar to the O2 website Smiley Happy

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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: Maybe fraud?

@IvoryXL 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎03-07-2020

Re: Maybe fraud?

Thanks! That is exactly what I am looking for - where to report it.

Highlighted
Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: Maybe fraud?

You're welcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)