Mast taken down near me!

[Brownbob]

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

[pgn]

In case it helps, as you appear to have a stable Broadband/WiFi connection, @Brownbob:

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Just in case you need wayleaves etc need to process (months!) before O2 restore your service...

[Brownbob]

I'm sorry. I don't understand?

[pgn]

Try using WiFi calling: https://www.o2.co.uk/connectivity/wifi-and-4g-calling

O2 repairs can take weeks or months at times, if access is required for the repair team to access the mast, @Brownbob.