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Making sure the charge to bill is not on

Reece9090
Level 1: Joiner
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Hi please can you tell me how I make sure the charge to bill is not switched on my phone …?

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MI5
Level 94: Supreme
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@Reece9090 

By asking O2

Guide: How to find help & contact O2 

Guide: O2 BARs 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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