Solved: Making payments after bill being "paid"

Arasheed · ‎14-10-2022

My bill of 19.23 pounds has been shown as paid while that was happening, I made a payment with a gift card of 5 today revolut are telling me that I still pay 19.23 and that 5 gift card hasn't gone into affect will the extra 5 be taken out from my account or does it just show as such?

MI5 · ‎14-10-2022

@Arasheed

It will be processed as an overpayment and come off next months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎14-10-2022

@Arasheed

It will be processed as an overpayment and come off next months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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