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Making payments after bill being "paid"

Arasheed
Level 6: Acolyte
  • 114 Posts
  • 15 Topics
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My bill of 19.23 pounds has been shown as paid while that was happening, I made a payment with a gift card of 5 today revolut are telling me that I still pay 19.23 and that 5 gift card hasn't gone into affect will the extra 5 be taken out from my account or does it just show as such?

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MI5
Level 94: Supreme
  • 150490 Posts
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@Arasheed 

It will be processed as an overpayment and come off next months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Arasheed 

It will be processed as an overpayment and come off next months bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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