Making calls

Mark199 · ‎24-12-2019

02 wont let me make calls

jonsie · ‎24-12-2019

Is there a restriction on your phone?

Is your account up to date?

Usually a late payment would mean your account will be on hold.

As we can't see your account on the community you need to contact O2 directly by calling customer service. If you could borrow a phone rather than using live chat you can ask them for an explanation.

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-12-2019

@Mark199

Also check the help here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TallTrees · ‎24-12-2019

Hi @Mark199

Welcome to the o2 community forum hope your phone gets sorted out soon. Happy holidays ❄☃️🎅❄☃️🎅❄☃️🎅❄☃️🎅

HAPPINESS IS BEE SHAPED

Martin-O2 · ‎30-12-2019

Hey @Mark199 did you find out what was preventing you from making calls?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

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