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Making calls out

CAH
Level 1: Joiner
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why is my phone not allowing me to call out when I meant to be on an unlimited calls contract and I generally don't make calls? 

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Bambino
Level 86: Prestigious
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@CAH This is a customer to customer community, not O2. We have no access to anyone else's account.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Oxonian
Level 36: Perceptive
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@CAH 

You could try putting a PAYG SIM on another network into your handset ; and putting your existing O2 SIM into a different handset. that will at least help you to isolate whether it is a handset or a SIM issue.  

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