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Level 1: Joiner
Posts: 1
Registered: ‎02-05-2018

Make and recieve calls

Moved into scotland.The only way i could make or recieve calls was outside.I now cannot make any calls in or outside.
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Posts: 104,491
Topics: 552
Solutions: 13,539
Registered: ‎04-04-2012

Re: Make and recieve calls

Sounds like the area you moved to isn’t served very well by O2.
How long is left on your contract and do other networks perform better in your location?
Have you tried locking phone to 2g only to see if it helps?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 90,023
Topics: 745
Registered: ‎14-01-2013

Re: Make and recieve calls

@Lyn55You could look at this help thread https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If none of that works you may be better off getting a few PAYG sims and sorting out which network gives you the best coverage  and change to the one which suits you best...

*The Game Is On*

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Posts: 80,567
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Make and recieve calls

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Make and recieve calls

Hi @Lyn55 slight smile Did you get a chance to look at the advice above? How are you getting on with this?

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