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Make a claim

Sar4
Level 1: Joiner
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iPhone has a cracked screen & affected the phones performance. We are insured & want to make a claim. We are unable to make a claim as we have no landline & the o2 device to make contact is not working

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madasaf1sh
Level 77: Grand Master
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@Sar4 

 

You will need to borrow a phone or use Skype Guide: A Guide to Skype  to call o2 the number from Skype is 0800 902 0217 or from any other phone is in this guide Guide: How to find help & contact O2  or put the sim in a different phone to get the OTP and login to myo2. 

 

https://www.o2.co.uk/help/digital-services/o2-insurance

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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