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Majorca

ChazT
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I’m due to travel to Majorca and I can’t see if Majorca is included in the European zone and so I can use my phone as if I’m in the U.K. Majorca is in the EU yet an o2 advisor has confused me and advised it’s not part of the Europe zone inclusivity. Can someone please clarify if my usage will be free or if I will be charged?
Many thanks in advance
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madasaf1sh
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@ChazT

Majorca (Mallorca) is part of Spain so is included in your roaming allowances.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
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Registered:
@ChazT

Majorca (Mallorca) is part of Spain so is included in your roaming allowances.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 9
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ChazT
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Thank you that’s really helpful, I thought it was but the o2 advisor told me it was not included. Thanks for your help.
Message 3 of 9
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Cleoriff
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@ChazT 

Some of the advisors need a leason on Geography rofl

*The Game Is On*

Girl in a jacket
Message 4 of 9
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MI5
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@Cleoriff wrote:

@ChazT 

Some of the advisors need a leason on Geography rofl


and they all need better training!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 9
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gmarkj
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@MI5 wrote:

@Cleoriff wrote:

@ChazT 

Some of the advisors need a leason on Geography rofl


and they all need better training!


"You've called to add what to your account? An 'iData' bolt on? Never heard of it"...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@gmarkj wrote:

@MI5 wrote:

@Cleoriff wrote:

@ChazT 

Some of the advisors need a lesson on Geography rofl


and they all need better training!


"You've called to add what to your account? An 'iData' bolt on? Never heard of it"...


All true rofl We could write a book. Best of all...' Not sure about that, you need to ask on the community' rolling_eyes

*The Game Is On*

Girl in a jacket
Message 7 of 9
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madasaf1sh
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Dont get me started on this.

I once went into a Thomas Cooks, and asked to book a break in Hong Kong (I had vouchers from work) and the "consultant" didn't know where Hong Kong was 😞
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 8 of 9
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MI5
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I can't imagine O2 CS do either tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 9
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