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Made order over phone

James_T
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Hi there I did a order over the phone today 06/06/18 the women I spoke to gave me a reference code but told me I would get this in email and text but not received any of them any help please
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MI5
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Check your spam folders for any emails confirming your order, but the dispatch email won't be sent out until the evening before you receive the product.
Help on tracking items here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Check your spam folders for any emails confirming your order, but the dispatch email won't be sent out until the evening before you receive the product.
Help on tracking items here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Tsidkenu1es
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Hi @James_T and Welcome to O2 Community Forum...! ...where problems are being solved fast.

Tracking your order as @MI5 suggested is your best bet.

All the best of luck smiling

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* The Future Is In Our Hearts Our Minds And Our Souls *
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James_T
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@MI5 checked my spam no message in there confirm it!
@jonsie wouldn't she of told me that when putting order though
@Tsidkenu1es thank you for the welcome
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jonsie
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MI5
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No one knows what stock O2 have until they look in the warehouse.
There is no live stock system so it's anyone's guess what they have.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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James_T
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ok bit silly really not having a live stock information

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MI5
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Very 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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