04-08-2024 13:50
04-08-2024 14:10
Your payment takes a few days to clear into O2's account, and it takes a few more days for the block to be removed after service was ceased for s missed payment, @Sham3 - it may be mid to late this week before anything happens to reconnect your phone.
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Also ask them to help you set up a Direct Debit payment so service is less likely to be restricted for missing a payment again, @Sham3.
https://www.o2.co.uk/help/account-and-billing/payment-support