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Macafee mobile security plus Extra 02

andrew2021
Level 1: Joiner
  • 1 Posts
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Hello I recently started new sim only contract with 02 using my Huawei P30 Pro New Edition Phone when trying download Macafee app from Google Play store it tells my phone is not compatible with my phone. can i change my 02 extra in lieu of this stumbling block.

The P30Pro New Edition was final Huawei Phone to have Google Play store installed on it 

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MI5
Level 94: Supreme
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Hey @andrew2021 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123784 Posts
  • 611 Topics
  • 20008 Solutions
Registered:

Hey @andrew2021 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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