on 17-03-2018 13:46
HOW CAN I GET IN TOUCH IF NOT CHAT ONLINE FROM ABROAD IF MY HANDSET IS STOLE?
IS IMPOSSIBLE GET CHAT ONLINE THE WEBSITE SAY TO MAKE CALL, HOW IF I DO NOT HAVE PHONE ANYMORE??? I SUGGEST AN ABROAD LIVE CHAT. THAT IS THE ONLY WAY TO GET IN TOUCH
Solved! Go to Solution.
17-03-2018 13:47 - edited 17-03-2018 13:49
All ways to report a loss here @GLF
Live chat can be accessed from abroad and the phone number given can be called from any phone, anywhere on the world.
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
on 17-03-2018 14:07
Try the live chat link on the complaints link.
As you have online access then there are ways to contact O2 using wifi apps. These numbers are free.
on 17-03-2018 19:33
If you are covered by insurance you will need to get a local police crime reference number and report it to your insurer within 24 hours.
on 21-03-2018 15:44
Hey @GLF Sorry to hear that your handset was stolen. Just wanted to check how you're getting on as it's been a few days since you last posted?
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