on 17-03-2018 13:46
HOW CAN I GET IN TOUCH IF NOT CHAT ONLINE FROM ABROAD IF MY HANDSET IS STOLE?
IS IMPOSSIBLE GET CHAT ONLINE THE WEBSITE SAY TO MAKE CALL, HOW IF I DO NOT HAVE PHONE ANYMORE??? I SUGGEST AN ABROAD LIVE CHAT. THAT IS THE ONLY WAY TO GET IN TOUCH
THANKS
Solved! Go to Solution.
17-03-2018 13:47 - edited 17-03-2018 13:49
17-03-2018 13:47 - edited 17-03-2018 13:49
All ways to report a loss here @GLF
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Live chat can be accessed from abroad and the phone number given can be called from any phone, anywhere on the world.
17-03-2018 13:47 - edited 17-03-2018 13:49
17-03-2018 13:47 - edited 17-03-2018 13:49
All ways to report a loss here @GLF
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Live chat can be accessed from abroad and the phone number given can be called from any phone, anywhere on the world.
on 17-03-2018 13:48
hi @GLF various ways of getting in touch here
https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
Veritas Numquam Perit
on 17-03-2018 14:07
on 17-03-2018 14:07
Try the live chat link on the complaints link.
https://www.o2.co.uk/how-to-complain
As you have online access then there are ways to contact O2 using wifi apps. These numbers are free.
on 17-03-2018 14:38
on 17-03-2018 14:38
on 17-03-2018 19:33
on 17-03-2018 19:33
If you are covered by insurance you will need to get a local police crime reference number and report it to your insurer within 24 hours.
on 21-03-2018 15:44