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MMS

JM63
Level 1: Joiner
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I have been billed for 2 txt messages I sent to someone in the same room and been billed 54p for each! They were not pictures and contained no emojies.
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MI5
Level 94: Supreme
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@JM63 

They don't have to contain pictures if the character count is over 480 Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 151711 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@JM63 

They don't have to contain pictures if the character count is over 480 Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Cleoriff
Level 94: Supreme
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Registered:

@JM63 

Check this out

Guide: Accidental MMS Sending and How to Avoid it 

If you still have a query then contact O2. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
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