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MMS from o2

gmarkj
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Having done a quick search of the forum there is another topic about this, but the situation is slightly different so thought it deserved a new topic...

 

Today I have received 2 messages from o2 (when pressing and holding on the message it comes up as from o2UK - see below). 

 

Screenshot_2015-11-23-13-57-07.png

 

This takes the total to 4 in the last 2 weeks.

 

My question is this - is this a legitimate message from o2? Should I trust it or just delete it without downloaded?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


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jonsie
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Personally I would delete it, I have neve received a mms from O2. If it's legitimate it will be something unimportant.

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jonsie
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Personally I would delete it, I have neve received a mms from O2. If it's legitimate it will be something unimportant.
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MI5
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100% agree ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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Thanks for confirming what I thought.

 

Did wonder if it was priority related given I have joined that, but with the issues around availability was not actively trying to get anything.

 

Messages being sent to bin as we speak...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


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jonsie
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MI5
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I have priority and have never received an MMS from O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Quite worrying really....:smileysad:

Veritas Numquam Perit

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gmarkj
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question for @Toby then - do o2 send out MMS to customers, and if not is there a number to report the messages to for fraud?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
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Why is the Subject line blank and everything else filled in? Has scam written all over it.

@gmarkj you can report it here: http://www.actionfraud.police.uk/

You might want to look at this site too: http://www.phonepayplus.org.uk/

I DO NOT WORK FOR O2



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gmarkj
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Thanks for the link, although the amount of information they ask for is shockingly little - only 4 questions:
1) type (phishing or malware)
2)what did you get - text, email, etc
3)who was it supposed to be from - type of company rather than name
4)what were you meant to do - open, reply, download

Would have imagined they would ask for more than that to try and trace it and prevent further attempts...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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