Solved: Loyalty discount - help needed

CamGee · ‎02-10-2023

Hi there,

I currently have my own monthly device/airtime plan with O2, and recently took out an additional SIMO deal (for my son to use). This is discounted to £9.99 for the first six months, before going up to £19 per month. My question is that if I try to apply the multisave discount to this, will I be eligible? Or will I lose the introductory offer?

Would be very grateful for some advice!

MI5 · ‎02-10-2023

@CamGee

.....sim only tariffs that already have a discount applied are not eligible for the Multisave airtime discount.

https://www.o2.co.uk/multisave

Applying after the discount will not work as it has to be done within 28 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎02-10-2023

You can only have one discount at a time so the greater saving will be the initial 6 month offer

(edited incorrect info)

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-10-2023

@CamGee

.....sim only tariffs that already have a discount applied are not eligible for the Multisave airtime discount.

https://www.o2.co.uk/multisave

Applying after the discount will not work as it has to be done within 28 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-10-2023

My bad

Will edit the post to reflect that @MI5

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

CamGee · ‎02-10-2023

Thank you for your reply - suspected that would be the case but just wanted to double check.

O2

Loyalty discount - help needed

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract