Solved: Re: Lost/stolen sim

Anonymous · ‎04-06-2017

My daughter pay as you go somewhere, is being used by someone as she lost her phone, is there a way to turn the sim off as whoever has it is ringing all her contact's

MI5 · ‎04-06-2017

Hi @Anonymous

Lost and stolen help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-06-2017

Hi @Anonymous

Lost and stolen help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Lost/stolen sim

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account