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Lost sim

Rhys3
Level 1: Joiner
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Hi I've lost my sim/ phone. How can I use my number on my new upgrade phone and sim?

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MI5
Level 94: Supreme
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@Rhys3 

You need to report the loss Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will send a new sim and you can then upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Rhys3 

You need to report the loss Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will send a new sim and you can then upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
378 Views