Solved: Lost sim

Milord · ‎23-06-2023

We have managed to lose the sim that was sent for my sons phone for a new pay monthly account. He’s currently been on pay as you go. Can we get a replacement sent out? Also, can we keep the existing number?

Enlli · ‎23-06-2023

You will need to contact customer services

To save waiting on the phone

Message O2 on
(https://o2uk.co/O2CFB)
(https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎23-06-2023

You will need to contact customer services

To save waiting on the phone

Message O2 on
(https://o2uk.co/O2CFB)
(https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Cleoriff · ‎23-06-2023

@Milord

Info on lost sims or devices Guide: Lost or Stolen O2 Device? - How to Report it

Veritas Numquam Perit

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